Cyber Security

Over the past several years, computer security has become an important concern among users. Security vendors have faced tremendous challenges dealing with complex security threats with IT technicians placing more effort on educating people.


Ways you can be infected and how to help prevent it:

Opening infected email attachments. Even when you know who the sender is, use caution and only open an attachment when you are expecting it. Cybercriminals often write malware which can stealthily reside on a computer without the sender of the email knowing. So, if one of your friend's computer is infected you may receive malicious emails that appear as if they were genuinely sent from him/her.

Visiting infected websites. It is important to understand that even reputable, legitimate websites can be compromised; it has happened several times in the past. Cybercriminals have been exploiting weaknesses of legitimate websites to use them as malware carriers. Once a site is visited, it can distribute malicious code to a visitor's machine. Recently, advertisement delivery systems have been hijacked to deliver malware. Use caution when visiting all websites.

Via the "Trojan Horse" method. Software that you thought was going to be one thing, but turns out to be something bad. Only install software from vendors you trust and be sure to read the End User Licensing Agreement before proceeding with the install.

Via the internet, undetected by the user. Malware authors use exploits in browsers to silently install malicious software. It is always best to keep your browser updated to the latest version.

Infected USB connected devices (memory sticks, external hard drives). Always keep your antivirus up to date and run a scan on all devices you connect to your machine.

Via email, through links or attachments in a email that looks legitimate. If you are unsure if an email is from whom they say they are, always contact the person or business directly by phone to confirm that the email is actually from them.

It is vital to keep your antivirus software up to date in order to provide the most protection. Thousands of new viruses are detected each year. Each has a set of characteristics or 'signatures' that enable antivirus software manufacturers to detect them and produce suitable updates. Most antivirus software automatically downloads these updates, known as definitions, on a regular basis, as long as you are online and the software is properly licensed. This will help protect against even the latest virus threats. Should the worst happen and you get infected with a virus, LAN & PC Services with our expert PC Support Technicians are here to help!

Cloud Services

Cloud computing is the result of evolution and adoption of existing technologies and paradigms. The goal of cloud computing is to allow users to take benefit from all of these technologies, without the need for deep knowledge about or expertise with each one of them. The cloud aims to cut costs, and help the users focus on their core business instead of being impeded by IT obstacles.

The National Institute of Standards and Technology's definition of cloud computing identifies "five essential characteristics":

On-demand self-service. A consumer can unilaterally provision computing capabilities, such as server time and network storage, as needed automatically without requiring human interaction with each service provider.

Broad network access. Capabilities are available over the network and accessed through standard mechanisms that promote use by heterogeneous thin or thick client platforms (e.g., mobile phones, tablets, laptops, and workstations).

Resource pooling. The provider's computing resources are pooled to serve multiple consumers using a multi-tenant model, with different physical and virtual resources dynamically assigned and reassigned according to consumer demand.

Rapid elasticity. Capabilities can be elastically provisioned and released, in some cases automatically, to scale rapidly outward and inward commensurate with demand. To the consumer, the capabilities available for provisioning often appear unlimited and can be appropriated in any quantity at any time.

Measured service. Cloud systems automatically control and optimize resource use by leveraging a metering capability at some level of abstraction appropriate to the type of service (e.g., storage, processing, bandwidth, and active user accounts). Resource usage can be monitored, controlled, and reported, providing transparency for both the provider and consumer of the utilized service.

-National Institute of Standards and Technology

Network Management

Detailed services list:

Evaluation of network needs to fit business requirements.
Implement site surveys for optimal network performance
Wi-Fi troubleshooting
Wireless indoor/outdoor access points
Wireless video surveillance systems
Wireless printer integration
Support for Apple Airplay
Wireless network security
Network cabling and management
Cisco certified
Remote access for network management and troubleshooting
Network Firewall and switch installations

Managed IT

LAN & PC Services will act as your external IT department.

We provide core services including 24/7 network monitoring, help desk technical support, cybersecurity threat detection, cloud infrastructure management, and automated data backups with disaster recovery planning.

Help Desk & End-User Support:
Fixing daily computer, printer, and software issues for staff via remote access or on-site visits.

Network & Infrastructure Management:
Setting up wired or wireless local area networks, routers, and firewalls.

Hardware & Software Procurement:
Buying, configuring, and updating company devices and software licenses.

Microsoft 365

Microsoft 365 provides core productivity apps like Word and Excel, 1 TB of secure OneDrive cloud storage per user, advanced AI tools via Copilot, and robust security protections like Microsoft Defender. It works across multiple devices and enables real-time collaboration.

Productivity and Apps:
Premium desktop, web, and mobile apps including Word, Excel, PowerPoint, and Outlook.
AI-powered Copilot features to summarize notes, draft text, and build presentations.
Access to Clipchamp video editing tools and Microsoft Designer.
Thousands of professional templates, stock images, and icons.

Storage and Accessibility:
1 TB (1000 GB) of cloud storage per person via Microsoft OneDrive to back up files and photos.
Multi-device usage allowing installation on up to five devices at the same time per user (PCs, Macs, phones, and tablets).
Real-time file sharing and document co-authoring from anywhere.

Security and Safety:
Built-in ransomware detection and file recovery in OneDrive.
Microsoft Defender for ongoing device scanning and cyberthreat defense.
Ad-free, secure Outlook email with advanced link-checking and attachment scanning.